Have you ever wondered how important effective communication is in a business? In this interactive video, we will explore the story of Miles Mayfield, the Operations Manager of Blue Vibes Festival, and his struggles with communication in managing a large team of festival staff. Miles has experienced the consequences of both insufficient and excessive communication, but he has learned from his mistakes and found the right balance.

Through Miles' story, we will discuss the importance of effective communication in avoiding demotivation, inefficiencies, high staff turnover, and ultimately, business failure. We will also recap the different types of communication, such as verbal and written, and their appropriate use in different situations.

By the end of this video, you will have a clear understanding of how crucial effective communication is in business, and how to avoid the pitfalls of inadequate or excessive communication. Join me on this journey as we discover the story of Miles and learn valuable communication strategies for success.